Customer Service Virtual Assistants

“We help you avail dedicated virtual assistants and avoid the unnecessary burden of time-consuming and tedious tasks.”

Our Customer Service Virtual Assistants Keep Your Business On Track

Contemporary businesses are quick to realize the importance of not devoting too much of their valuable time on performing non-core business and administrative tasks. As an organization grows and operations expand, managing the day-to-day administrative and other support tasks can become tedious and monotonous. In such a case, virtual assistants can come to the rescue. The virtual assistants are professionals who offer a wide variety of administrative or creative assistance to clients. The best part about virtual assistants is the fact that they don't have to operate from your office or be employed on your company's payroll. Therefore, for most companies, virtual assistant for customer service has become a top priority.

SSR Techvision offers the best virtual assistant services to clients from multiple industries. Hiring an ideal virtual assistant from SSR Techvision can help you manage your day to day business tasks and save on additional expenses like office rent, hiring costs, training costs, etc. Just a simple notification to your virtual assistant would mean that the job will be done within the stipulated time.

Our Broad Range Of Virtual Assistant Services

  • Correspondence Management Services

    With our experienced virtual assistants working for you, your business will be able to stay in contact with your customers, investors, business partners, etc. and share information pertaining to ongoing projects and deadlines. Besides these, we provide the customer follow up services to keep track of their actual needs.

  • DTP Services

    With our desktop publishing or DTP services, you can avail skilled Virtual Assistants who can create and design effective catalogs, brochures, layout for books, articles, etc. fro your business.

  • Event Planning Services

    Planning business events can consume your valuable time. Our virtual assistants can act as your ideal event planners as they have deep knowledge in planning, budgeting, logistics and vendor management, and others.

  • Phone Answering Services

    Our customer support virtual assistants can help you by handling large call volumes and attending to your customers in the most professional manner. They ensure your phone calls never go unanswered.

  • Internet Research Services

    Internet has proved to be a boon for us but internet research can be immensely time-consuming. With the help of our internet research services, you can let our virtual assistants use the internet to your advantage.

  • Social Media Services

    Social media pages have become important for all businesses when it comes to marketing and user engagement. With the help of our virtual assistant services in USA & India, you can effectively manage your business pages on leading social platforms.

  • Medical coding services

    The accuracy in the coding is indispensable to increase reimbursement and minimize the compliance and audit risk. Thus, we are here to provide effective medical coding services to our clients.

SSR Techvision’s Process For Offering Impeccable Virtual Assistant Services

  • Understanding Your Business Requirements

    During the initial stage, our project heads are focused on better understanding your exact requirements, the current process that is being followed by your business and your expectations from us.

  • Appointing The Ideal Assistant

    After gaining an insight into your unique business needs, our experts help to highlight the right assistant for your job. All our agents undergo intensive training sessions to act as your ideal assistants.

  • Implementing Work Flow

    Once the right assistant is appointed and your expectations are understood, we start the process of designing and implementing the workflow respecting your given timelines and work schedule.

  • Delivering Support

    Once we get the approval of the reporting formats and the decided work structure, our virtual assistants start their job to ensure you can focus on your core activities and business functions.

  • Quality Management & Periodic Reporting

    Our quality team diligently monitors all the services being provided by our virtual assistants. We share reports and analytics on a periodic basis to ensure things are on track.

Benefits Of Outsourcing Virtual Assistant Solutions To SSR Techvision

Trained Support Staffs

The right virtual assistant can be the difference between a productive and a non-productive organization. All our customer service virtual assistants receive training sessions to better understand your requirements and live up to the set expectations.

Quality Monitoring & Control

SSR Techvision’s online virtual assistant services help you keep a track of your routine activities. To further save your time and efforts, we have made communicating with your virtual assistants an effortless process.

Improved Customer Experience

As an outsource healthcare services provider, SSR Techvision, believes in delivering a highly personalized experience to all our clients. As a result, all our virtual assistant services are customized to suit your unique needs. All our clients are delighted when they get what they want.

Strong Support to Business Operation

Our management members and team leads are known for formulating effective strategies for improving efficiency. When you choose our virtual assistant outsourcing services, you get a highly team working hard to support you and your business operations.

Cost Reduction

SSR Techvision is known for its cost-effective as well as top-quality virtual assistant solutions. Over the span of years, we have optimized our cost to a minimum so that our clients come to save money and stay for the quality.

Industries That We Serve

Frequently Asked Questions