Make your business project more productive with our live call answering service

In contemporary times, almost all industries are working with the updated technology to have a functional, practical and secure business orientation. Since customer satisfaction is a crucial factor to make your business successful. We all know that market challenges have not left any of the industry untouched, so for greater achievement, having a proficient service source is essential.

SSR Techvision is one of the names in the outsourcing industry and has been serving to offer the best phone answering service since its establishment. We have worked for many global as well as Indian clients so far in their business to enhance their productivity level. With our call transfer service facility, you can easily overcome the frustrating automated systems with live operators and can get the call answered in a courteous, professional manner. We follow call transferring guidelines and act as an extension of your office and efficaciously help your callers.

Our live telephone answering services include the following

Order taking answering services

SSR Techvision provides order taking answering services using the multi-channel contact center. We aim at ensuring all orders have been taken accurately and also we prefer to enter the order in the CRM system for quick processing.

Medical and healthcare call center services

We are here to ensure that your healthcare organization’s customer service is capable of meeting the benchmark laid down by other successful businesses. SSR Techvision is HIPAA compliant third-party service provider firm, provide the complete patient service and logistics solution. Our medical answering service helps to ensure our healthcare clients for the exceptional quality of healthcare call center service for their patients.

Business after-hours call answering services

SSR Techvision team follows a proactive business strategy to ensure that all calls are being attended appropriately. Our core objective is to enhance and maintain the business reputation through fortifying your business operations.

Small Business Answering Services

We have established the small business answering services system to cover up the potential customer contacts for your business to let them match with courteous and professional service. Our customer support team enables both prospective and present customers with a capacity to speak using a firm during its off-hour and also they customize the service and strive to have a confirmation message regarding the fulfillment of your customer’s need.

Live Receptionist Answering Service

SSR Techvision is indulged in offering Live Receptionist Answering Service that makes you able to boost the retention rate and word-of-mouth marketing as well as make you open to new business growth. Our this specific service system also enables you to develop the personalize attention feature for your customers.

Financial Business Answering Services

Our customer support team follows the strategy to write up the business plan and conduct a checking process with all local, state and federal guidelines to establishing a financial business answering services. We prefer to set up one phone line for each business to deliver instant services to your customers.

Our process to handle the answering service with transfer options

Our customer support team ensures the proper management of your customer’s business project through call answering service to enhance productivity.
We at SSR Techvision analyze your customer’s real-time requirements and then convey the message to pagers or cell phones.
Further, our PA takes the name, number, and message so as to enable you to get back to the caller on the requirement without any hassle.
We at SSR Techvision choose to retrieve the message upon storage and send it to a complimentary voice mailbox and stay available to offer 24 /7 legal answering service on the requirement.
Thereafter, we get connected to the client to let them know about the message and then email or fax them.

Benefits of outsourcing the live 24/7 answering service with transfer options to SSR Techvision

We offer multiple channel support

We have experts in our service system, who are expeditious at offering 24/7 answering service. They work through the multi-channel contact center to handle the customer interaction procedure as well as boosting the growth of your business.

Our compatible call center infrastructure

SSR Techvision has well-organized and state-of-the-art infrastructure to manage the entire call center process. Our infrastructure comprises of Multiple levels of power backup with a robust call center technology. We offer 100% visibility into all our processes and follow the global standard to keep your customers happy in order to encourage your business extension.

Affordable pricing structure

Our pricing structure is highly customizable depends on some of the factors such as the level of complexity of the project, skill level required of call center agents and call volume. We have been working as a pioneer to offer exceptional services at a reasonable price.

Call center security process

SSR Techvision team takes care of the call center security process during its contractual period and provides clients with the best facility of call forwarding answering service. Our support professionals work on specific factors like authentication, access control, and authorization and identification to manage the security function.

Call center quality assurance and monitoring

We value your customer’s satisfaction the most, so we adhere to the quality standards and procedures to help you increase productivity. Apart from this, our customer support team takes feedback from your customers which helps us to better our BPO services and credibility outlook.

Our world-class technology setup

SSR Techvision team plans their call center services strategy based on the utilization of updated technologies. Our belief is that the latest piece of software helps to manage the technical requirement quite easily and hence leads to the successful completion of the project with the expected output.

Industries That We Serve

Frequently Asked Questions

Dose SSR Techvision offer 24-hour call answering?

Yes, we are a 24-hour call answering service, we stay available at all times to cover your 24-hour message taking requirements.
Do you provide business call answering?

Yes, call answering for business refers to our best feature, at the time of call answering service and we take care of all requirements.
Are you a live call answering service provider?

Our live answering refers to all the features of our service. We believe that it is better to have real people answering your calls so as to ensure that our service structure is based on live telephone answering service.
Do you provide a Live Receptionist Answering Service?

Yes, we are quite specific about offering live receptionist answering service and stay open 24/7 hours to deliver the required service to meet your requirements.
What is your turnaround time?

At SSR Techvision, our clients set deadlines and we make efforts to meet goals. We have an ample workforce with years of experience to manage small as well as large scale projects comfortably in deadlines recommended by clients.