Automotive Industry

“If you are looking for a reliable, cost-effective, and experienced outsourcing partner to manage your operations, Look no further.”

The Automotive industry has embraced globalization and technological advancement to create better products and services and reach out to a global audience. The automotive industry is one of the world’s most crucial economic sectors when it comes to generating revenue and job opportunities. Several players have their dominance over more than 50 countries and this makes it almost impossible for a new company to arrive and compete in this fiercely competitive market. However, the industry has witnessed many new emerging startups who are attempting to produce a cheaper and Eco-friendly alternative in the form of Electric vehicles (EVs).

Over the years, Automotive Industries have partnered with us for seeking assistance with retaining and acquiring customers. Our specialized business process outsourcing solutions can help you streamline your business operations and meet the ever-increasing customer expectations. As one of the best automotive outsourcing companies, we have helped multiple businesses achieve their goals and offer 24/7 customer support.

Our Range Of Services For The Automotive Sector

Back Office BPO Services :

  • Car Rental Forms Processing
  • Purchase Forms Processing
  • Automobile Insurance Forms Processing
  • Data Entry
  • Database Management
  • Invoice & Purchase Order Data Entry
  • Catalog Management
  • Order Processing
  • Product Information Management
  • Maintenance and Repair Information Management

Call Center Outsourcing Services :

  • Sales & Customer Acquisition
  • Customer Care & Service
  • Answering Services
  • Switch Board Services
  • Order Management Services
  • Cross Selling and Up-selling Services
  • Reservation Services
  • Car Rental Reservations
  • Maintenance & Repair Reminders
  • Customer Loyalty Program Management and Customer Retention Services

Finance & Accounting BPO Services :

  • Accounts Payable
  • Accounts Receivable
  • Accounting & Book-keeping Services
  • Outsourced CFO Services
  • Record to report services
  • Financial Analysis & Reporting Services
  • Tax Returns Preparation Outsourcing Services

E-commerce Support Services :

  • Digital Photo Editing
  • Digital Marketing Services
  • Finance & Accounting (F&A) BPO Services
  • Order Processing Services
  • Logistics BPO Support Services
  • Production Info. Management Services

Road Freight Logistics Support Services :

  • Ocean Shipping Logistics BPO Services
  • Air Freights Logistics BPO Services
  • Railway Logistics BPO Services

Top Reasons Why Automotive Companies Choose SSR Techvision

  • Cost-Effective Pricing

    Our pricing models are best in class when it comes to saving huge amounts of money due to reduced costs. Our pricing is more focused on your business growth than our own interests. Having a dedicated office in India has enabled us to maintain an amazing talent pool at a much lower cost and we are not hesitant to transfer these benefits to your esteemed automotive company. There is no doubt that automotive businesses love us when it comes to capturing automotive business process outsourcing services. The leading automotive organizations are always facing enormous challenges. Therefore, we make sure that we charge them the least possible amount through our optimized automotive services.

  • Well-Trained and Skilled Team

    Outsourcing your services to SSR will help your business connect with our team of well trained and experienced professionals. Our experts have honed their skills over the years and have come out as much confident in resolving customer issues in real-time. We constantly run effective training and skill upgrade programs, to make sure our team members are up to date with the latest technology. Our team takes pride in helping you in every possible way in your business’s pursuit of growth. The dexterity of our team helps you in enhancing your operating efficiencies.

  • Highly Customizable Solutions

    We believe that every business is unique and their problems deserve our undivided attention. There are no two companies that are similar in every respect and therefore, every automotive business requires our highly customizable solutions to meet their specific needs. A solution that works for one company, may not necessarily work for another company. We try to deeply understand your challenges and then prepare and deliver our services accordingly. Customizing solution is an ongoing process and as your business expands or looks to explore new ventures, we are more than ready to shift our gears as well.

  • Quality and Measurable Results

    Our high-quality results speak for themselves and that has enabled us in serving our clients over the years. Our clients deeply value the positive results which they get when they choose us and this has helped strengthen our business partnerships. Our results are unique and measurable and can be helpful when it comes to business research and analytics. As a renowned services company, we have a dedicated Quality Assurance (QA) team which makes sure every service we provide matches the Industry expectations.

  • Time Zone Advantage

    Our outsourcing services can give your business the much-needed time-zone advantage. Automotive companies are bound to have many international customers and it becomes difficult to cater to them on a 24/7 basis. We are immensely skilled in providing round the clock services to help your business reach out to more customers faster than ever before. Your automotive business might receive vehicle bookings throughout the day and our back-office experts will help to process them on the same day, thanks to the time zone advantage.

  • Tremendous Customer Satisfaction

    Modern automotive businesses realize that customers spend a huge fraction of their savings to purchase a vehicle and wish for a maximum level of satisfaction and after-sales support. We at SSR, value the role of customer experience for a business and help you retain consumers with the help of our acclaimed customer service. We don't believe in providing just ‘satisfactory’ services and hence, we strive to make your customers feel ‘delighted’ every time they visit you.

  • Improved Flexibility

    At SSR Techvision, we realize that no organization will have a similar level of business throughout the year. Your business might be expanding at some point or laying off employees on another. We offer highly scalable solutions to match your ongoing requirements at any stage. We are well-equipped to scale-up or scale-down our services to offer a seamless and flexible support to Automotive businesses across the globe.